Jump Crazy Trampoline Park

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Reviews of Jump Crazy Trampoline Park

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  Renee Aziret Added February 16, 2021

  ★ ☆ ☆ ☆ ☆
  I am absolutely appalled at the "customer service" I received attending this trampoline park, and what is more concerning is that it was the owner I dealt with. This man is cold, bossy and very unprofessional when conversing with him. Very transactional and dictating rules to the kids in an necessary way. It is very evident the moment you step into this place that everything is a money grab. Only branded socks purchased from the venue are to be worn, price is excessive compared to its competitors, and minimum eft for food purchases. Don't even think about bringing outside food you will be made to throw it out. Parents are not allowed down on the floor unless paying for the jump you must watch from the deck.
  Only half of the inflatable section was operational, and it is very grubby. Save your money and go elsewhere were you will feel much more valued.
  To the owner - People will forget what you said, however they will never forget the way you made them feel.
  Will not be back!
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  Amanda Milligan Added February 05, 2021

  ★ ☆ ☆ ☆ ☆
  Wish i could give this place 0 stars.
  Most awful customer service I have ever come across.
  The older male who I believe is the owner is horrible. The way he spoke to both myself and my children was disgusting.
  Great place for the kids, but very poor customer service.
  New management would work wonders for this place.
  Until then we wont be returning.
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  Elysia Pratt Added February 05, 2021

  ★ ★ ★ ★ ★
  Great place for the kids to get their energy out on a rainy day. Lots of play options - Friendly service and a great little cafe, too.
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  Imran Shah Added February 02, 2021

  ★ ☆ ☆ ☆ ☆
  I called at 11.30am to book and was told there is no need for a booking, but that they were closing at 4pm instead of advertised 5pm. I drove 30 mins to get there by 2pm and the doors were locked a hand written note said they closed due to inability to have their staff work in the extreme weather. It was a hot day and staff should be safe, but 1 it's an indoor centre, and 2, I had called just 2 and half hours earlier...not sure the weather or forecast changed so drastically in that time... Very poor... I won't waste my time trying to go there again, and risk a car load full of disappointed kids...
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  Japneet Kaur Added January 22, 2021

  ★ ★ ★ ☆ ☆
  Great place. Although this guy was very rude. I think he might be the manager. He was SO rude and caused unnecessary drama! Would recommend though. Although it is very expensive... Great place to visit!
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  Tim Rogers Added October 09, 2017

  ★ ☆ ☆ ☆ ☆
  Don't waste your money. PRICK of a manager and the staff really are to young to look after kids. You will be disappointed in every way. I will be writing a letter to the council with my concerns...,

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About jumpcrazy.com.au

JumpCrazy – Trampoline Park
Trampoline Park